Support · Client help
Help for existing clients
How to get the most from your tours, films and forms.
Viewing your virtual tour
Your tour is delivered as a link you can open in any modern web browser on a computer, tablet or phone, and share or embed on your website.
- To look around, drag the view, then click the circles on the floor to move through the space.
- To put it on your website, ask us for the embed code and we will send it over.
- If it will not load, try another browser or check your connection, then get in touch.
Getting your time-lapse footage
We send your progress footage and final films to you directly. If you need another copy or a different format, just ask.
Using your data capture forms
If someone on site has trouble logging in or submitting a form, or a form needs changing as the project moves on, get in touch and we will help.
Still need help?
Call 07841 929163 or email james@jdqsltd.co.uk and we will sort it out.